Ganivra field notes
Practical analysis for teams measuring agent cost, MCP tool usage, customer cost-to-serve, and AI gross margin.
Learn how to calculate freight back-office automation economics across documents, TMS updates, freight audit, invoicing, payments, exceptions, cash collection, and margin.
Learn how to calculate insurance claims automation economics across FNOL, document intake, triage, adjuster review, settlement, payment, exceptions, and claims leakage.
Learn how to calculate healthcare revenue-cycle agent economics across eligibility, coding, claims, status, denials, appeals, payment posting, human review, and collections.
Learn how to calculate agentic workflow automation ROI across models, tools, retries, human review, successful outcomes, customers, and hours returned.
Learn how to calculate the true economics of AI customer support across tickets, durable resolutions, escalations, customers, support margin, and retention.
Learn how to calculate the true cost of a voice AI agent across telephony, speech, models, tools, retries, handoffs, customers, and successful resolutions.
Learn how to measure MCP tool cost, downstream model spend, retries, customer cost-to-serve, and gross margin across an AI agent execution.